CUSTOMER SUCCESS TOOLS

Discover the best tools for Customer Success contributed & curated by experts in the field of Customer Success. We’ve compiled the best Customer Success tools with a wide variety of use cases.

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AppsForOps is a Customer Success software platform to run a better business today.One platform.  It is a powerful workflow enabled apps that are smart alone, or brilliant together.


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CustomerSuccessBox is a B2B SaaS actionable customer success software. It helps Acquire, Onboard, Upsell and Retain Customers Forever.


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Custify is a Customer Success Platform to keep all customer data in one place. It is mainly designed for SaaS businesses.Get all of your data in one view – see product usage, product adoption, and customer life cycles in seconds. Stop guessing who needs your help. Customer 360 means you know right away.


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Planhat is a Customer Success Platform for all customer insights. Every conversation you have ever had, the invoice, the usage trends and everything else about your customer you’d ever need.


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Strikedeck is the award winning Customer Success platform where you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical status changes.


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UserIQ’s robust platform equips customer success teams with intelligence, health, engagements, and strategies that can be shared across your organization. Center your business around your users’ needs and realize the full value of customer success.


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Totango is the leading customer success platform that enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything your employees do.


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AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap.


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ChurnZero is a real-time customer success platform that is uniquely designed to integrate with CRM systems and tightly into an application or service.  It helps business understand their customer’s product usage, assesses their health, and gives business the means to manage the customer experience.


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Gainsight helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. It helps discover how every function in your company can benefit from being more customer-centric.


CUSTOMER SUCCESS SOFTWARE

Customer Success can be a time consuming task without the right tools – that's why we are here to help! There are many Customer Success tools available on the market, so user often feel overwhelmed when they have to select the most appropriate tools for their needs. We have collected a big sampling of the best software for Customer Success tested & reviewed by experts in Customer Success to try in 2020.

What other tools or apps do you use for Customer Success? Add the Customer Success tool to extend this list!